Privacy Policy

THE SANGHA COMPANY LIMITED
PRIVACY POLICY

Updated February 3, 2017

 

This Privacy Policy sets out the information gathering practices for The Sangha Company Limited (“The Sangha Trinidad” “We” “Us” and all its affiliates like “Moksha Yoga Trinidad Company Limited”) via its website (“www.sanghayogatrinidad.com) and other means.

The Sangha Trinidad takes the issue of security and privacy seriously. We respect our visitors’ right to both their privacy and security of their data. Our website is also managed by a Canadian company and as such we are governed by Canada’s very strict Canadian Laws on Privacy. To that end, we collect and use information only as disclosed below:

WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW?
The Sangha Trinidad collects information in three (3) ways:

  1. Via Our Waiver:
    The Sangha Trinidad collects personally identifiable information from you only with your knowledge and consent. This information can be as follows:

    1. Your name and your ID – so that we know who you are. This makes all of our clients feel safer.
    2. Your address – this can be your full address or the area you live in, primarily for statistical data on our client base.
    3. Your contact information (mobile, landline) – in case of emergencies.
    4. Your email address – all our receipts are emailed to you and to enable you to receive our newsletters (these can be sent out monthly and/or if any event arises that can affect all of our clients).
    5. Emergency contact number – in case of emergencies.
    6. Your date of birth – for statistical data on our client base and once a year you will receive an automated Birthday email from us.
    7. Medical history – so that we can be aware of any injuries that might prevent you from participating in our classes as instructed.
    8. Your signature – confirming who you are and that all information supplied is true and accurate.

  2. Via Our Website:FOR OUR NEWSLETTERS The Sangha Trinidad only collects your name and email address via the website via the Newsletter sign-up and this enables us to send you our newsletters which can be sent out monthly and/or as needed if any event arises that can affect all of our clients. This information is also only collected with your knowledge and your consent.FOR PURCHASES The Sangha Trinidad requires you to submit your name, mailing address and/or billing address, credit card number, expiration date and credit card SecureCode password when making a purchase online via our website.
  3. By Phone:
    1. For credit card and/or Linx payments, no data is collected or stored when using the card machine which is located at The Sangha Trinidad’s place of business:
      Woodbrook Youth Facility
      15-17 Hamilton Holder,
      Woodbrook, Port of Spain,
      Trinidad. W.I.

    2. If however you are making a credit card payment by phone, only the necessary data needed to finalise the transaction is collected (see Terms & Conditions for specific details). This information is not stored and is only a one-time requirement at the time of payment.


IS THERE ANY INFORMATION COLLECTED AND HOW IS THE INFORMATION STORED?

The only information that is collected is collected via the waiver that you voluntarily fill out at The Sangha Trinidad’s location. This information is then added to our database which is stored online through a company called Mindbody Online. It is only stored there to allow us the ability to send you automated messages regarding your passes (i.e. receipts and renewal updates) and your birthday and to for us to store any medical history and your contact info. To find out more about Mindbody Online you can read their Privacy Policy information at https://www.mindbodyonline.com/privacy-policy. Please note that not all the information refers to you, our clients, but mostly refers to The Sangha Trinidad, their client. This link is only provided so that you can see the high standard of protection they use when we use them. The waivers are further stored at a secure location that only the managing director and admin staff have access to. Any information collected by phone is not stored.

AUTOMATIC COLLECTION OF INFORMATION:
We indirectly collect non-personally identifiable information from you in order for us to better understand how our website is used. Information about a user’s visit is logged; however, your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. At times portions of the log files may be viewed by others for the purpose of server administration, security or when required by law.

COOKIES:
Some pages on this website use a technology called “cookies”. A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the website or to help us analyse website usage more accurately. For instance, our server may set a cookie that allows you to access pages that you visit regularly, faster. In all cases in which cookies are used, we will not collect personally identifiable information except with your explicit permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

SECURITY POLICY:
Sangha Yoga Trinidad is committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal information. In order to prevent unauthorized access or disclosure when you make a purchase on our website, we have put in place steps to safeguard the integrity of your data.

Sangha Yoga uses a PCI compliant payment processor – We do not store credit card information on our servers. Our payments are processed using First Atlantic Commerce (FAC) which adheres to all aspects of PCI DSS (Payment Card Industry) compliance standards for data security. In addition, to further secure your data they ensure that all sensitive data is encrypted, and that there is multi-factor authentication, full network security, and access controls.

Redirect Payment Page – During the credit and debit card payment process via our website you will be redirected over a SSL secure connection to First Atlantic Commerce (FAC) via their hosted payment page where you can securely enter your card details. Once the purchase is completed you will be redirected back to the main Sangha Yoga website.

3D Secure – For additional security we have also enabled 3D Secure which is a protocol used as an added layer of security for online credit and debit card transactions. This is achieved by adding another authentication step for online payments; a password or a pin. If you haven’t purchased a product or service online using 3D Secure before on any website, you will be redirected to your issuing credit or debit card’s bank secure website where you must verify some personal details and select a password. If you do not remember your password, please contact your credit card company.

LINKS TO OTHER WEBSITES:
The Sangha Trinidad may have (hypertext) links to other unaffiliated websites. Linking to such websites is at your own risk. We have not reviewed all of the content of such linked web sites and are not responsible for the content of any such linked website.

RESPECTING AND RESPONDING TO YOUR PRIVACY CONCERNS:
In general, The Sangha Trinidad does not disclose any of your personal information to anyone, for any reason, unless you have instructed us to do so. You have the option to refuse or withdraw consent to the collection, use and disclosure of your information, and we will respect your choices. The Sangha Trinidad will investigate and respond to your concerns about any aspect of our handling of your information. Please contact us with any concerns you may have in this regard.

CHANGES TO THIS PRIVACY POLICY:
The Sangha Trinidad may deem it necessary or appropriate from time to time to modify this privacy policy to reflect changes in the way we collect or use information or changes in privacy-related laws, regulations, or industry standards. Accordingly, we reserve the right to change this privacy statement at any time by posting the revised policy on this website. Information will be handled according to the privacy statement in effect at the time the information is used.

FURTHER INFORMATION:
Should you have any additional questions or comments related to our Privacy Policy, please contact us at manager@sanghayogatrinidad.com


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